Artificial intelligence chatbots (a.k.a. “AI Therapists”) have surged in popularity as tools for mental health support, primarily because they offer cheap or even free access to therapy. In 2024, the global market for chatbots in mental health and therapy reached $1.37 billion, according to Acumen Research. Data from a recent YouGov Surveys: Self-Serve poll of 1,500 U.S. adults reveals that approximately a third of Americans 35% are familiar with applications using AI chatbots to provide mental health support. This poll also offers deeper insights into user preferences and concerns regarding the use of these chatbots. Despite their growing popularity, the use of AI bots for therapy remains highly controversial, LifeStance Health reports.
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